Welcome to Fit+ Partner Playbook

Fit+ works with:

• Gyms and fitness centres
• Studios and group training providers
• Wellness services such as physiotherapy or massage
• Sports and activity venues

Partners benefit from:

• Visibility to new customers
• A fair and transparent revenue model
• Simple onboarding
• Ongoing support from the Fit+ team

Access depends on the partner and may include:

• App-based check-in
• Booking systems
• Partner-specific access flows

Fit+ aims to keep access smooth and easy for everyone.

Partners are paid based on verified visits or usage, you can read more in our partner agreement.

No. Fit+ pays your gym for each customer’s visit. A customer’s visit is recorded and will be used by us for payment.

Every time a Fit+ member checks in by scanning the QR code at your location, the visit is automatically recorded in the Fit+ system. You will also receive an automatic email confirmation for each completed visit, giving you real-time visibility into member activity at your venue.

Partners are paid via bank transfer directly to the bank account they have provided to Fit+ monthly. 

Fit+ uses an automated usage-based payout system. Every member subscription is distributed between the locations the member uses during the month.

For example:

• If a member visits only one gym, that gym receives the largest share of the payout linked to that member.
• If a member visits multiple gyms, the payout is divided between those locations based on usage.

The more members use your location, the larger your share of the monthly payout pool. Refer to our partner agreement for more details about the revenue shares and payout. 

No. The payout system is fully automated. Visits, reporting, and payout calculations are handled automatically through the Fit+ system.

You currently receive an automatic check-in confirmation email every time a Fit+ member visits their location. This helps you follow activity in real time during the current rollout stage. In the near future, your partner dashboard will house all the information you need about visits and your payments. 

At the beginning of each month, we will also send you a report summarizing the previous month’s visits.

Payouts are processed approximately 15 days after the purchase order is issued.

This gives our team enough time to verify reporting and ensure everything is accurate before payment is completed.

You will receive those via email. 

If you notice anything unusual regarding visits, reports, or payouts, you should contact our support team ( support@fitplus.co ).